
A practical one-day foundation course for people new to the dairy industry. It gives a clear overview of dairy science, processing and ingredient functionality: what milk is made of, how key dairy and whey ingredients are produced, and how composition influences performance in real food and beverage applications. Built to grow confidence with dairy terminology and help teams ask better technical questions across commercial, technical, quality and operational roles.
Course snapshot
- Format
- One day
- Tailored
- Yes
- Delivery
- In person or online
- Language
- English
- Level
- Foundation
- For teams
- All sizes
Who we work with
- People new to dairy, whey or ingredients businesses
- Commercial, marketing, procurement and customer-facing teams
- NPD, QA, technical and supply-chain colleagues who need a shared foundation. No prior food-science qualification required
What your team will be able to do
Course outline
- 1Milk as a starting material: composition, complexity and natural variability
- 2From milk to dairy products: cream, butter, cheese, yoghurt, powders and ingredients
- 3Whey as an ingredient stream: sweet and acid whey, WPC, WPI, lactose and permeate
- 4Processing building blocks: separation, pasteurisation, membrane filtration, evaporation, drying and fermentation
- 5Functionality in applications: solubility, heat stability, viscosity, gelation, emulsification, mouthfeel and flavour
We run this course so your team shares a confident map of the sector, including the language, the ingredient families and the choices that drive product quality, and works better across functions and with suppliers and customers.
How the course can be tailored
We adapt the content by audience level, application area, product type, internal challenges and learning goals, so your team learns what matters most.
How learning is reinforced
Application-based group exercise (“Which ingredient would you choose?”) across scenarios such as high-protein yoghurt, RTD protein beverages, bakery, ice cream, sports nutrition powders and dairy desserts.
Materials & further reading
- Course workbook and slide deck
- Curated glossary of key terms
- Examples and exercises tailored to your products before delivery

Bring this course to your team.
Tell us your team, their level and the outcome you're after. We'll tailor the course and timing. A first conversation costs nothing.