
Custom dairy, whey and ingredient training designed around your team, products, processes and priorities. Basis Advisory can develop a tailored course or multi-session programme that reflects your current capability, technical priorities and operating environment, so learning is directly relevant to the decisions your team needs to make.
Course snapshot
- Format
- Half-day to multi-session
- Tailored
- Yes
- Delivery
- In person or online
- Language
- English
- Level
- Built around the audience
- For teams
- All sizes
Who we work with
- Technical, QA, NPD, applications, operations or commercial teams working with dairy, whey or ingredients
- New starters needing practical foundations
- Customer facing teams needing more technical confidence
- Businesses building capability around a specific product category, process, customer need or strategic priority
What your team will be able to do
Course outline
- 1Dairy science and processing: Milk composition, whey streams, ingredients and the relationship between process and product quality.
- 2Whey and dairy ingredients: WPC, WPI, MPC, caseinates, whey permeate, lactose, functionality and application.
- 3Innovation and product development: Opportunity assessment, concept development, feasibility and commercial relevance.
- 4Product assessment and troubleshooting: Physical properties, sensory evaluation, application performance and problem-solving.
- 5Food safety in dairy manufacturing: Dairy specific hazards, prevention, controls and manufacturing discipline.
- 6Quality and customer confidence: Specifications, product release, traceability, complaints and customer communication.
We design each programme so learning maps directly to the questions your team needs to answer, building capability around your products, processes, customers and strategic priorities.
How the programme is built
We define the audience, capability gaps, business priorities and intended outcomes, then build the programme around the topics, depth and format that will create the most value.
How learning is reinforced
The programme is built through five stages — Understand, Define, Build, Deliver and Apply — with practical exercises, discussion points, tools and follow-up recommendations matched to the agreed outcomes.
Materials & further reading
- Bespoke materials designed around the agreed content
- Curated glossary and reference materials as relevant
- Examples, scenarios and technical depth matched to your audience

Build a programme around your team
Tell us about your team, the capability you want to build and the outcomes you need. We’ll shape the programme content, depth, format and timing around your priorities. The first conversation is free and without obligation.